333 Reviews Found
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Service Director Joseph Lutz
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Service Director Joseph Lutz
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Confirmed Service Customer
Ruben was very professional and understanding.
Ana G.
LOS ANGELES
Business Response
Hi there, thank you for taking the time to leave a review for us at Felix Chevrolet. We're happy we could meet your expectations! We sincerely value your business and look forward to your next visit! Service Director Joseph Lutz
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Confirmed Service Customer
Fast and professional service provided me with a break area for me to study
Jesus D.
SOUTH GATE
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Felix Chevrolet and we hope to see you again soon! Thank you so much again for your feedback! We hope you have a great day! Service Director Joseph Lutz
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Confirmed Service Customer
Over charged, charged for tire rotations even though tire had no air and sensors were not restart. No communication as promised, overall bad service. Not reccommending or going back. -am
Angelica M.
LOS ANGELES
Business Response
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Angelica Martinez, at our dealership we pride ourselves in straight forward, no nonsense, and transparent dealings with our clients. We are interested in learning more about your particular situation. Please contact us at (213) 745-6595 when you have an opportunity, and we will be more than happy to try and turn your experience around. Service Director Joseph Lutz
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Felix Chevrolet and we hope to see you again soon! Service Director Joseph Lutz
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Joseph Lutz Service Director
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Confirmed Service Customer
Esmeralda was great! one issue i was told i needed a new battery not the case i recently had it replaced brand new from autozone went back to them retested and came back good. maybe was a mechanical error when checked at felix
Ricarda L.
LOS ANGELES
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (213) 745-6595 to discuss your concerns, as your satisfaction is of utmost importance to us. Joseph Lutz Service Director
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Confirmed Sales Customer
Friendly and Knowledgeable and above all they made us fell like we were part of there family.
Rodolfo A.
NORCO
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Joseph Lutz Service Director
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Confirmed Sales Customer
This is my second car purchase at Felix. I worked with Dwayne Chew and he was excellent. I had been working with a different dealership and was having a horrible experience. The day I took possession of my Bolt EUV I was in a loaner vehicle…he even went with me to return the loaner. I’m very pleased.
Duane D.
LONG BEACH
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Joseph Lutz Service Director
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Confirmed Service Customer
El servicio.y la gentileza de las personas es execelente
Jesus O.
LOS ANGELES
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Joseph Lutz Service Director
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Confirmed Service Customer
Johnathan was very polite and a true professional.
Marvin M.
LOS ANGELES
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Joseph Lutz Service Director
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Confirmed Service Customer
As always, Ruben and his crew did an awesome job. He let me know that my car was due for it's three-year maintenance.
Maria R.
LOS ANGELES
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit! Joseph Lutz Service Director
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Joseph Lutz Service Director
Was this review helpful?
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Joseph Lutz Service Director
Was this review helpful?
Confirmed Service Customer
The service was fast and very efficient.I will definitely do business with Felix Chevrolet again.
Levi B.
LOS ANGELES
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Joseph Lutz Service Director