Confirmed Service Customer
I don’t know where to start but it was a rollercoaster going back and forth with my vehicle and not getting the right diagnosis. I believe safety is first and leaving the dealership after being assured that everything is fine but realistically is not it very disappointing. However you do have staff in the service department that are very helpful and make things better Ruben was very helpful and managed to explain what was going on with my car. Ruben did go above and beyond to make things better.
Norma L.
LOS ANGELES,
CA
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
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Confirmed Service Customer
Esmeralda was courteous and professional. She checked me in for my complementary oil change and I was done within 30 minutes. That made my day.