Confirmed Service Customer
Jonathan was so helpful and tried to work as quickly as he could in helping me get parts approved through my car's warranty. He stayed in touch with me throughout the process this very long process. The trouble was with GM in general taking so long to honor these approvals in the middle of their strike which is not a reflection of Jonathan or Felix Chevrolet. I went 3 weeks without a car and was unable to work while waiting for these approvals which was personally very difficult. Jonathan helped make me experience as positive as he could and I commend him for it.
Felipe F.
LOS ANGELES,
CA
Business Response
Felipe, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (213) 789-5765 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
Jonathan was great and took care of my oil change fast. Thank you !
Confirmed Service Customer
I only come to Felix Chevrolet now because they always take care of me and never give me problems.
Confirmed Service Customer
Jonathon was excellent , professional , and helped me with any questions I had